Airbnb Check-in / Check-out
in Marrakech
AZ Conciergerie welcomes and sees off your guests on your behalf — key handover, property inspection and personalized welcome. Available 24/7.
Check-in / Check-out
Arrival and departure service for your Airbnb guests in Marrakech: key handover, property presentation, inspection at arrival and departure. Available 24/7.
No fixed monthly fees
- Personalized guest welcome
- Key handover & property presentation
- Inspection at arrival
- Inspection at departure
- Key collection at departure
- Property condition check after departure
- Available 24/7
The welcome that makes a difference
on Airbnb in Marrakech.
The first contact between the guest and your property is crucial for the review they will leave. AZ Conciergerie provides a careful welcome in Marrakech for every guest — مهما كان وقت الوصول. Ideal for owners who manage their Airbnb bookings themselves and only want to delegate arrivals and departures.
Each guest is warmly welcomed and guided through the property.
Inspection at arrival and departure to protect your property.
Late arrivals, early departures — our team adapts to all schedules.
Present in Marrakech and responsive for every guest turnover.
Airbnb Check-in / Check-out in Marrakech: an essential service
Many owners manage their Airbnb or Booking.com listings themselves but cannot travel for each arrival and departure. AZ Conciergerie steps in for you in Marrakech to welcome your guests, hand over the keys, present the property and carry out a full inspection.
Our on-site team is available at all times — including late arrivals and very early departures. You keep full control of your bookings, and we handle the check-in / check-out of your villa, riad, apartment or studio in Marrakech.
Frequently asked questions – Check-in / Check-out Marrakech
What is the price of the check-in / check-out service in Marrakech?
AZ Conciergerie charges a 12% commission on generated revenue for the check-in/check-out service. This service includes guest welcome, key handover, and inspection at arrival and departure.
What is included in the check-in / check-out service?
The service includes: personalized guest welcome, property presentation, key handover, inspection at arrival, key collection at departure, exit inspection and property condition check.
Do you also handle late-night or early-morning check-ins?
Yes. Our local team in Marrakech is available 24/7 for arrivals and departures, whatever the time — including late arrivals or very early departures.
Can I combine check-in/check-out with cleaning?
Yes. AZ Conciergerie offers a combined check-in/out + cleaning package at 17% for a full turnover between two stays — ideal for owners who manage their own bookings.
Does the check-in/check-out service work for all property types?
Yes. Our check-in/check-out service is available for all property types in Marrakech: villa, riad, house, apartment and studio.
Can I have only the check-in/check-out service without full management?
Yes. That is exactly the purpose of this à la carte package. You manage your bookings and guest messages, and we only take care of arrivals and departures on site in Marrakech.
Another question about check-in/check-out? Contact AZ Conciergerie.